Frequently Asked Questions
Everything you need to know about shopping Carhartt Reworked and our commitment to circularity.
What is Carhartt Reworked?
Carhartt Reworked is our official resale program dedicated to extending the life of durable workwear. We trade in, repair, and resell pre-owned Carhartt gear to keep it out of landfills and on the job.
How do you determine the condition of Reworked products?
Every item undergoes a rigorous multi-point inspection. We categorize products into three tiers: 'Excellent' (near-new), 'Very Good' (minor signs of wear), and 'Great' (visible character and repairs), ensuring full transparency on quality.
Can I return a Reworked item if it doesn't fit?
Yes, we offer a 30-day return policy on all Reworked purchases. Items must be returned in the same condition they were received. Please note that original shipping fees are non-refundable.
How long does shipping take for resale items?
Orders are typically processed within 2-3 business days. Standard shipping usually takes 5-7 business days depending on your location within the United States.
How do I trade in my used Carhartt gear?
You can bring your pre-owned Carhartt clothing to participating retail stores. If the items meet our condition requirements, you will receive an immediate digital gift card to use on Carhartt.com or at Reworked.
Are Reworked items covered by the Carhartt Grounded Warranty?
Because Reworked items are pre-owned and have been previously used, they are not covered by our standard lifetime warranty. However, we guarantee the item's condition matches its description at the time of purchase.